Zoccer Casino Privacy Policy
Zoccer ("we", "us", "our") takes the privacy and personal data of its users seriously. This Privacy Policy sets out the ways we gather, use, share, and protect your information whenever you browse our website at ca-zoccercasino.ca, run our mobile app, or engage with our services. Everything we do is aligned with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), together with all other privacy legislation that applies across the country.
Information We Collect
When you open an account, you voluntarily supply personal details that we record: your full name, home address, province of residence, phone number, birth date, and email. Handling transactions also requires certain financial data from you, namely cryptocurrency wallet addresses, Interac credentials, and payment card information (which our payment providers keep secure). Beyond this, technical signals are captured automatically, including usage behaviour, device details, the type of browser you use, and your IP address, all of which let us tighten security and refine what we offer.
How We Use Your Information
The personal data you give us lets us create and administer your Zoccer account, move your deposits and withdrawals, check your identity as anti-money laundering rules demand, staff customer support, deliver promotions where you have opted in, and keep responsible gambling protections in force. On occasion we also study aggregated, anonymized information for analysis, which guides improvements to our platform and the services we run.
Data Protection & Security
Zoccer applies top-tier security controls to keep your personal information safe. Every data transfer is encrypted with 256-bit SSL technology. Personal data lives on secure servers guarded by limited access, several firewall layers, and intrusion detection systems. Penetration tests and security audits happen on a regular schedule, and for extra account protection you can switch on 2FA, our two-factor authentication.
Sharing of Information
We never sell, rent, or trade your personal information to outside parties for marketing. That said, your details may be handed to regulated payment processors so a transaction can complete, to regulators (AGCO among them) whenever the law calls for it, to identity verification providers that let us meet KYC obligations, and to police or other authorities when a legal duty binds us. Every third-party partner is bound by contract to keep your data confidential and secure.
Your Rights
Under the privacy laws of Canada you are entitled to see what personal information we store about you, to have inaccurate records corrected on request, to pull back marketing consent at any moment, and to ask that your account together with its data be erased (within the retention periods that regulators impose). To act on any of these rights, reach our privacy team at [email protected] or through our round-the-clock customer support channels.
Contact Us
Should any questions or concerns arise about this Privacy Policy or how we handle data, write to us at [email protected]. We last revised this policy in January 2025 and may update it from time to time. Registered users will be told of any significant changes by email.